by Razorpay Recruitment drive 2023: Hiring Junior Analyst – Risk Management in Bengaluru location. The detailed eligibility and application process is given below.
Razorpay Careers drive details
Role: Junior Analyst – Risk Management
Experience: Fresher
Qualification: Any Graduation
Work Location: Bengaluru
Start Date: 23 Dec 2023
Roles and Responsibilities
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.
Skills and Experience
- Freshers, knowledge about a customer support app or CRM , such as freshdesk.
- Interpersonal skills – Friendly and pleasant demeanour over phone and email
- Communication skills – Exceptional verbal and written communication
- Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
- Attention to detail and accuracy – Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours and act quickly to reduce impact
How to Apply For Razorpay Recruitment 2023?
All interested and eligible candidates can apply online by the following link as soon as possible.
To Apply For Razorpay Recruitment : Click Here
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