EY Internship drive 2024: Hiring in Bengaluru, Apply now

EY is hiring for a job role of Internship Interested Jobseekers can apply for the job role ASAP. Work location Bangalore. The detailed eligibility and application process is given below.

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EY Internship drive – Software QA Engineer details

Company website	ey.com
Job Role	Intern 2024
Experience	Freshers
Qualification	1 year customer\client support experience with technology applications or software’s
Salary	Industry Standard
Job Location	Bengaluru
Application Start date	09 – June – 2024
Last date to apply	Apply before link expires

The opportunity

The Candidate will be part of the team which will be responsible for supporting & managing internal products and technologies. A candidate will be someone coming from tech support background who have experience resolving queries & ensuring that a high standard of services for external clients.

Your key responsibilities

provides round the clock coverage
Notifies appropriate resources of situations that require response or remediation.
Resolve customer/client queries, ensure high standard of service is maintained.
Learn new technology and products and understand the technology landscape
Work productively maintaining exceptional call/data quality standards
Monitor their personal support tasks and work that come through via digital services
Review open tasks assigned to them for updates
Respond to all updates from requesters within TAT
Ensure all tasks assigned are updated with description of current status

Skills and attributes for success

Good analytical capability.
Experience in collaborating & working with cross-functional teams.
Should have good customer/client and technology-based support skills.
Maintain confidentiality of all information and data.

To qualify for the role, you must have

Excellent verbal and written communication skills in the English language.
Ability to work in a team-oriented environment and to help identify and solve problems.

Ideally, you’ll also have

Willingness to work in multiple shifts to ensure 24*7 service availability.

Technologies and Tools

Strong analytical skills.
MS Office tools (Word, Excel, IE, PowerPoint)
SharePoint

What we look for

1 year customer\client support experience with technology applications or software’s
Good knowledge of PC technologies e.g.: Windows, Office suite. Etc
Experience managing user access/product administration & customer management.
Experience tracking work pipeline and deliver as per defined SLA & commitments.
Excellent written and verbal communication with stakeholders across geography.