EY is hiring for a job role of Internship Interested Jobseekers can apply for the job role ASAP. Work location Bangalore. The detailed eligibility and application process is given below.
EY Internship drive – Software QA Engineer details
Company website | ey.com |
Job Role |
Intern 2024 |
Experience |
Freshers |
Qualification |
1 year customer\client support experience with technology applications or software’s |
Salary | Industry Standard |
Job Location |
Bengaluru |
Application Start date | 09 – June – 2024 |
Last date to apply |
Apply before link expires |
The opportunity
The Candidate will be part of the team which will be responsible for supporting & managing internal products and technologies. A candidate will be someone coming from tech support background who have experience resolving queries & ensuring that a high standard of services for external clients.
Your key responsibilities
- provides round the clock coverage
- Notifies appropriate resources of situations that require response or remediation.
- Resolve customer/client queries, ensure high standard of service is maintained.
- Learn new technology and products and understand the technology landscape
- Work productively maintaining exceptional call/data quality standards
- Monitor their personal support tasks and work that come through via digital services
- Review open tasks assigned to them for updates
- Respond to all updates from requesters within TAT
- Ensure all tasks assigned are updated with description of current status
Skills and attributes for success
- Good analytical capability.
- Experience in collaborating & working with cross-functional teams.
- Should have good customer/client and technology-based support skills.
- Maintain confidentiality of all information and data.
To qualify for the role, you must have
- Excellent verbal and written communication skills in the English language.
- Ability to work in a team-oriented environment and to help identify and solve problems.
Ideally, you’ll also have
- Willingness to work in multiple shifts to ensure 24*7 service availability.
Technologies and Tools
- Strong analytical skills.
- MS Office tools (Word, Excel, IE, PowerPoint)
- SharePoint
What we look for
- 1 year customer\client support experience with technology applications or software’s
- Good knowledge of PC technologies e.g.: Windows, Office suite. Etc
- Experience managing user access/product administration & customer management.
- Experience tracking work pipeline and deliver as per defined SLA & commitments.
- Excellent written and verbal communication with stakeholders across geography.
How to Apply for EY Internship recruitment ?
- Click on the link given below
- Read full Information
- Fill Details, Upload resume and Submit your application
To Apply for EY Internship recruitment : Click here
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